Frequently Asked Questions
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  • How much does it cost to have a dent repaired?
    Total cost of your repair depends on how many body panels need work, and the extent of the damage. In general, you can expect to pay $85 per auto body panel (a body panel = a door, quarter panel, roof, fender, etc.).
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  • How long does it take to have a dent repaired?
    A Poppa Dent repair usually takes about 30-45 minutes per dent. Some dents may take more or less time depending on their characteristics. As long as your schedule permits, your vehicle will generally be fixed within 24 hours from the time you call us to make an appointment.
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  • What types of damage does Poppa Dent fix?
    There are many ways that cars can get dents and dings. Probably our biggest percentage of repairs are done to fix damage from shopping carts. Another big one is the door ding, which happens when someone else opens their car door and it hits the side of your car. It is also very common to have damage from rocks that fly up off the road (or other vehicles) and hit your car while driving. Cars can also end up with many (sometimes dozens) of small dents after a severe hailstorm. Finally, we also fix dents that happen as a result of minor collisions or "fender benders." If you are unsure whether your dent can be fixed, it never hurts to ask!
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  • Are there dents that Poppa Dent is unable to repair?
    Though rare, there are dents that we are unable to repair using our method, usually due either to the placement of the dent on the car, or significant paint damage. We will let you know if, and the reason why, we are unable to repair the dent(s) in your car. Remember, our initial consultation is FREE!
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  • Can Poppa Dent fix a dent that includes paint damage?
    There are a few cases in which we can repair damage to your paint. These include cases where there is a superficial scratch or mark in the paint. We are sometimes able to provide buffing and/or touch-up services. However, if your dent includes significant paint damage or scraping, you will most likely have to go to a traditional collision shop.
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  • Can you do the dent repair at my home, office, or other site?
    We are happy to travel to locations within an approximate 50-mile radius of Hamburg, New York, for no additional charge. Work location must have adequate lighting, space, and safe working conditions. Please contact us for details.
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  • What is the advantage of going to Poppa Dent instead of a traditional collision shop?
    The advantages are many. First, at Poppa Dent you get personal, one-on-one service and you know exactly who is going to be working on your car.

    Second, Poppa Dent can save you a significant amount of money over regular collision shops; our repairs generally cost a fraction of what a collision repair costs.

    Third, Poppa Dent can save you quite a bit of time. At a regular collision shop, you may be stuck waiting for hours, or you may even have to leave your car at the shop for a period of time. We do not ask you to bring your car in first thing in the morning, and then tell you we'll call you as soon as we "get to it." Instead, we make an appointment with you, and we start the work as close to that time as we possibly can. This means that as we complete work on your vehicle, you will not have to wait long, and you will never have to leave your car with us if you don't want to.

    Finally, Poppa Dent can often do the work at your location if you wish, whereas traditional collision companies cannot bring their shop to you!
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  • Will insurance cover the cost of having a dent repaired by Poppa Dent?
    Yes, most auto insurance plans do cover the cost of paintless dent repair. If you have a deductible amount, some or all of your repair work may not be covered by your insurance. Please check your insurance policy or consult with your insurance agent for details.
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  • Does Poppa Dent service Canadian customers?
    We are sorry, but Poppa Dent does not provide service to Canadian locations; however, we are happy to serve any Canadian customer who comes to our location. Please note that we accept payment in U.S. funds only.
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